Privacy Policy

Privacy Policy

Effective Date: March 10, 2026

Scale Ops LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we share it.

Information We Collect

We may collect the following personal information:

Name

Phone number

Email address

Appointment details

Any information you submit through our website forms, chat, phone calls, or scheduling requests

How We Use Your Information

We use your information to:

Respond to inquiries

Schedule and confirm appointments

Send appointment reminders and service-related updates

Provide customer support

Improve our services and communication

Who We Share Your Information With

We may share your information with service providers that help us operate our business, such as CRM platforms, scheduling software, phone and messaging platforms, and other tools needed to provide our services.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Communications

By providing your phone number and opting in, you agree to receive SMS messages from Scale Ops related to appointment confirmations, reminders, and service updates.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

Your Choices

You may contact us at any time to request updates or removal of your information where applicable.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Scale Ops LLC